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888.hacker0
questions ( at ) chicagocon.com

Chicago's Own Hacker Con Set for May, Teaches Human Hacking to Corporations

Webcast: Modern Social
Engineering Part II: Top 5 Ways to Manipulate Humans Over the Wire
with Nickerson & Murray
April 30, 2009 @ Noon Central

Webcast: Modern Social
Engineering - A Vital
Component of Pen Testing
with Nickerson & Murray
Entire Video Now Online @ EH-Net
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Featured Training Course Social Engineering Master Class Exclusive 1st Time Only 25 Seats Available! 5-Day course developed & instructed by pen testing experts Mike Murray & Chris Nickerson that comes with a FREE Lares Corporate Employee Awareness Training Program. For this first exclusive run, we can only accept 25 students. Additonal dates & locations will be announced soon. $3995 |
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| Mike Murray is currently the managing partner of Michael Murray and Associates, as well as the CISO and lead trainer at Foreground Security and The Hacker Academy. He has spent his entire career in information security, from his work in the late 90's as a penetration tester and vulnerability researcher to leadership positions at nCircle, Neohapsis and Liberty Mutual Insurance Group. Mike's interests and aptitudes are broad - he and his team at Michael Murray and Associates, LLC focus on assisting information security organizations with their human systems, from their information security awareness to their organizational design and efficiency and the career paths of the individuals within the industry. His focus at Foreground Security is to lead Foreground's security engagements and training organization, assisting with curriculum and methodology development, staff development, and security planning and execution. Mike is a widely reknowned speaker, and his talks on a wide variety of topics have been seen at major conferences like RSA, SOURCE, InfoSecurity Canada and Defcon. Mike's thoughts on security can be found on his blog at Episteme.ca, and his work on helping build careers can be found at ConnectedCareer.com. He has written technical articles in publications including BusinessWeek Online and Sys Admin, as well as a regular column on The Ethical Hacker Network. | Chris Nickerson, CEO of Lares Consulting, is a CISSP whose main area of expertise is focused on information security in order to help companies better defend and protect their critical data and key information systems. He has created a unique process to assess, implement, and manage information security strategy, architecture, policies, and procedures in the real world. Chris leads a team of security consultants who conduct Security Risk Assessments, which can cover everything from penetration testing and vulnerability assessments, to policy design, computer forensics, and regulatory compliance. Chris's prior experiences include Developing and managing the Security Services practice at Alternative Technology, Chris was a Sr. Auditor for SOX compliance at KPMG, Chief Security Architect at Sprint Corporate Security, and developed an enterprise security design as network engineer for an international law firm. Chris also served in the U.S Navy. Chris is a member of OWASP, ISACA Denver and is also a featured member of TruTV's Tiger Team, a 30 minute reality television program showing the activities of actual penetration tests and active assessments. |
Course Outline
Subject to Change
Section 1 - Introduction
Module 1.1 - Overview of Social Engineering
• Groundwork & Definitions
• Course Overview
• Objectives
Module 1.2 - Social Engineering and Information Security
• The Forgotten 80%
• The up and coming threat
• Performing SE Penetration Tests
o How do we define Social Eng to clients or internal resources
o Explaining the benefit to the clients
o Reviewing the penetration testing market
o Speak to future of social engineering within information security
§ Blended attacks
§ Cloud SE
§ Ransom/Kidnapping/ and other physical threats
§ Blackmail
§ Return of "the CLASSIC cons"
§ Social Network infiltration
§ False credential/identity
§ Critical infrastructure
§ Terrorism /Propaganda
Module 1.3 - Business Issues
• Why do our clients perform social engineering engagements?
o TRUE "Penetration" (i.e. "Can bad guys get in?")
o Control Validation and Assessment
o Evaluation of Security Awareness Program
• Engagement Structure for each type
• How does SE differ from traditional pen tests?
• What does it look like when done right?
o Repeatable process
o Strong documentation
o Strong contracts
• Engagement Process
o Why the traditional "Waterfall" testing method does not work
o SE Engagment structure is similar to "eXtreme Programming" - it's what developers call "test-driven development". That is, test results drive the next round of development.
§ Initial Recon
§ Testing - iterative, test/result-driven engagement methodology
§ Reporting.
o Creating the real structure of an excellent pen test
o Repeatability doesn't come from a cookbook but from intuitions
Module 1.3 - Business Issues
• Why do our clients perform social engineering engagements?
o TRUE "Penetration" (i.e. "Can bad guys get in?")
o Control Validation and Assessment
o Evaluation of Security Awareness Program
• Engagement Structure for each type
• How does SE differ from traditional pen tests?
o Legality
o Process
§ Linear vs. non-linear systems
§ Harder to script
• What does it look like when done right?
o Repeatable process
o Strong documentation
o Strong contracts
Module 1.4 - Background
• History and Background:
o Some early social engineering tales
o The common threads
o Earliest con tricks and mythology - Roman (Eris), Native American (Coyote), and Greek (Hermes)
• Early History
o Magicians
o Early hypnotists (esp. Mesmer, Svengali)
o Other Charlatans
• The Golden Age of Con Men
o 1850-1935
o Thompson, Weil, Clark Stanley
• From Confidence to "Social Engineering"
o Abagnale
o Mitnick
o Poulsen
o MOD/LOD
o Lil Hacker
o Tiger Team
Section 2 - The 3 Fundamental Skills
Module 2.1 - Language
• The use of language for influence
• Dual purposes of language
o Information Transfer
o Influence
• Linguistic Incompleteness
o Deletion
o Distortion
o Generalization
o Presupposition
• Creating Precision from Incompleteness
• Creating Influence from Incompleteness
• Language and the Unconscious mind
o The Power of Metaphor
o Compliance and Cognitive Inertia
o Hypnosis
o Binds, Questions and Negation
• Advanced Language Use
o Process / Content Confusion
o Ambiguity
o Advanced Presupposition for Unconscious Influence
Module 2.2 - Awareness of Others
• The Overview of the Human Condition
o spiritual
o nutritional
o emotional
o sensual
o physical
o interactional
o contecxtual
o intellectual
• Sensory Acuity - Noticing What's Around
• Starting to notice other people
o Learning to trust unconscious awareness
o Conscious awareness of breathing
o Conscious awareness of eye movement
• Body Language
o Why traditional body language is wrong
o Learning subtlety
o Understanding movement
• Touch and physical interaction
• The Human Face
o All emotional content is processed through facial muscles
o Emotional Content and Expression
o Facial Coding and Microexpressions
o Eye movement and micro-musculature
• Rapport
o Understanding what rapport is
o Creating rapport
Module 2.3 - Framing and Context
• Understanding frames and context
o Becoming aware of the myriad of frames
• Transforming Frames
o Use of physical space
o Move, Reshape, Resize
o Altering frames through words, space and rapport
• Anchoring
o Anchors == Frames
o Learning to anchor behavior with physical action
o Subtle and advanced anchoring
• Elements for Influential Frames
o Cialdini's elements of influence
o Confusion and unconscious interruption
o Frame Strength and Frame Control
• Straight up Manipulation
o The Elements of Lying
§ Repeating a Lie
§ Hiding truth
o The Darker side of influence
§ Fantasy /entertainment
§ Drugs Alcohol
§ Romance / sex
§ Bogus history
§ physical intimidation
• Creating a Character
o The character is our traditional name for an innate and congruent frame choice
o Understanding how the character sees the world
o Choice of dress, speech, etc.
Section 3 - Social Engineering Methodology
Module 3.1 - The Basic and Testing Intuitions
• Social Engineering is not "Waterfall" because it is non-linear
o The same exploit against the same target will not perform the same way each time.
o Thus, the traditional "pen test methodology" is too inflexible.
• We need to teach an iterative testing process in order to learn the intuitions around great penetration testing. For each step:
o Evaluate and acclimate to your environment
o Determine your target.
o Choose an exploit for that target.
o Attempt to exploit.
o Rinse, wash, repeat.
o Social Engineering Process
• Teach using multiple examples and case studies
o Teach the students to evaluate a target through this process
o Give scenario, have the student choose a method to exploit.
o Case studies challenge imagination - look for ideas of how to get access. Have students create detailed plans and choose appropriate characters.
Module 3.2 - Initial Recon
• State similarity to penetration testing recon methods
• OSINT
• Advanced Use of Google for Social Engineering
o What to look for
o How to find it
o Electronic/browser tool assist
o Finding Docs
o Metadata Extraction
o Goolag
o Harvesting email addresses/ org chart
o Images (signatures, business, locations, corp events)
o Maps *remote recon
o Google Latitude
o Cell phones *number/exchange/block
o Maltego
• Social Networks
• Competitive Intel
• Corporate Intel
• Interaction of Businesses
• Customer listing
• Business interdependencies
• Dumpster Diving
• Trunk diving*
• Civil Records
• Licenses
• BBB
• Hoovers
• Dunn & Bradstreet
• Stereotypes
• Talk about physical and person-to-person recon
o "Casing" the environment
o Cultural assessment
o Phone recon
o Examining physical controls, guards, types, cameras, locks, sensors, ingress / egress points
o Photos
o Remote badge copy
o Remote key copy
o Bugging
o Cell tapping
o RF listening/tapping
o Wireless phone/voip recon
o Response time, distance from responders
o Patrol and security timing, frequency, location
o Social Areas, Gathering areas
o Socio-Economic profile
Module 3.3 - Scanning for Vulnerabilities
• Info Classification
o Physical
o Geographical
o Social
o Electronic
o Sensitive info
• Information Mapping
o Business Pathway
o Contextual Pathway
o Social Pathway
o Electronic Pathway
o Physical Pathway
o Process Pathway
o 3rd Party Pathway
• Nuggets of Gold
o Non exploitable info
o sensitive data mined in intel
o Un/PW and External Access
o Persistent Information (delivery times, Office schedule, holiday, etc.)
o Logo, design, credentials, signatures, letterhead, ORG chart
Module 3.4 - Planning the Attack
• Who, what, when, where, why and HOW
o Methods
o Inventory
o Tools needed
o Roles
o memorization of intel
o communication coordination
• Coordination and Strategy
o Timing of attack
o Individual goals
o Metrics and tracking results
o Client Interaction
o Emergency planning
o Selection of exploitation
• Mock Example and War Boarding
o Identify the objectives;
o Develop an initial exercise scenario and narrative;
o Identify the participants;
o Chair the exercise participants meetings;
o Facilitate the exercise;
o Work vulnerabilities and potential threats
o The hypothetical moment of the event (time of day, day of month, part of year);
§ The method of event;
§ A description of the events leading to the exploit or execution of the plan;
§ A description of the implications;
§ A description of the role of the engineer and targets
§ Any actions that have been taken prior to activation of the plan;
§ Potential damage caused;
§ Status of all individuals and data involved;
§ Level of success of testing and repeatability
§ POST EXERCISE ANALASYS
Module 3.5 - The Testing Process
• Review/Reminder on PDCA
• Determining Tests
o Client scoping
o Goals of the test
o Potential exposures / needs of the client
• Types of testing
o Direction of attacks
o External
§ Electronic
· Phishing
· Client-side/browser-side exploitation
· Malicious attachments
§ Person to Person
· Phone
· Written
· Social Networks/IM
· Public Manipulation
o Surrounding area businesses
o Direct attack on Target employees: Bar, club, Social Gathering Places
o Internal
§ Electronic
· CD/Key drops
· Authentication bypass
· Key/perimeter bypass
· Falsification of credentials
· RFID/ HID copying
§ Person to Person
· Gaining access to physical credentials
· Solicitation
o Direct interaction
o Manipulation targets
· Manipulation techniques
· Creating spies / information leak sources
· Becoming an employee
Module 3.6 - Finding Sensitive Data
• What is sensitive data?
o What are we looking for
§ Types of data
§ What causes impact to the company
§ Root is not the goal, the impact to customer is.
• Vectors for attack
o Standard Attack Vectors
§ Common critical systems
§ Common sensitive data sets
o Business data analysis
§ Reviewing past assessments
§ Reviewing BCP
§ Information Criticality Analysis
• Reporting Exposures
o Capturing and Access
§ Basic rules
§ Physical Access
§ Data Access
§ Capturing Interaction
Section 4 - Reporting
Module 4.1 - The Report Template
• How social engineering reports differ
o No standard vulnerabilities
o Risk is not as easily assessed
• Creation of a report that meets client objectives
Section 5 - Case Studies and Putting It All Together
Module 5.1 - Issues in the SE Engagement
• Choosing responsibilities and understanding the structure of a test
• Figuring out who is doing what
• Tying in technical penetration tests and social engineering
• Tracking project status
Module 5.2 - Engagement Prep Case Study
• Students break into teams of 3-5 and "draw knives" for one of multiple engagements
• Prep engagement, including plan of attack, multiple methods for achieving client goals, etc.
• Present to class
Module 5.3 - Social Engineering Gauntlet
• Each team has 30 minutes to complete each of 5 practical assignments
• Students compile corporate reports for review by Instructors and guest judges.
Computers are provided for all students with appropriate tools and resources for the class. Think of the provided computer as your own laptop that would accompany you on your consulting jobs. Here's a partial list of items included on your fully patched XP corporate machines:
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